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SAP C-C4H51-2405 Exam Syllabus Topics:

Topic	Details
Topic 1	Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 2	Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 3	Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 4	Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q42-Q47):

NEW QUESTION # 42
Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud?
Note: There are 3 correct answers to this question.

A. Web service message monitoring
B. Interactive dashboards
C. Data sources
D. Custom reports
E. Standard reports

Answer: B,D,E

NEW QUESTION # 43
Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.

A. Validation rule
B. Code list restriction
C. Delegation
D. Page layout

Answer: A,B

NEW QUESTION # 44
Which option can an administrator use to limit the end user's control of the user interface?

A. Maintain Page Layout
B. Code List Restriction
C. Workflow Action: Manual Field update
D. Disable Personalization

Answer: D

NEW QUESTION # 45
Which of the following features can you use with the adaptation tool? Note: There are 2 correct answers to this question.

A. Add a new UI Switch logic
B. Add a new field
C. Change field label
D. Create a new URL mashup

Answer: B,C

NEW QUESTION # 46
Which restriction rules can you use to control the access to an installed base? Note: There are 2 correct answers to this question.

A. Business role
B. Territories
C. Employee
D. Measurement and reading

Answer: A,B

NEW QUESTION # 47
......

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Testking C-C4H51-2405 Learning Materials & Latest C-C4H51-2405 Exam Format

SAP C-C4H51-2405 Exam Syllabus Topics:

2025 100% Free C-C4H51-2405 –Accurate 100% Free Testking Learning Materials | Latest C-C4H51-2405 Exam Format

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q42-Q47):

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